Western Digital My Passport For Mac

11/18/2019 admin

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My Passport™ for Mac is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C and USB-A devices, My Passport for Mac comes equipped to connect with today's latest technology. Designed to fit in the palm of your hand, there’s plenty of space to store a massive amount of photos, videos, music and documents.
Both models are formatted for Windows machines out of the box, but you can reformat using Paragon NTFS for Mac (included with the drive). The My Passport Ultra USB-C is really an exceptional hard drive. It does a beautiful job of storing data and makes it really easy to keep a portable drive with me at all times.

However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. In that case, you should send it to a local data recovery service or replace it with a new one.

WD My Passport Ultra USB-C Edition

Pros

Easy to use
Sleek design

A fantastic storage companion for MacBook users.

I’ve been a fan of Western Digital storage options for a very long time. A company I used to work for had to do daily backups and per project backups and we relied on Western Digital products to ensure that our data was secured. In all the time we used WD hard drives, I don’t think we ever had a drive fail. Now that I am working independently and I need storage solutions for my media backups, I immediately looked to Western Digital. I have a 2016 13-inch MacBook Pro, which only had USB-C ports on it so I was grateful to find that WD had a portable storage option for people in my situation — the My Passport Ultra USB-C edition.

DETAILS

The My Passport Ultra USB-C edition has the same compact design as classic My Passport drives from WD with the addition of a USB-C port. The case has been modified slightly from previous versions to include a metal cover. The drive is USB-C ready (as previously mentioned) and compatible with USB 3.0 (with the use of a provided adapter). The hard drive can act as an automatic backup drive and features password protection as an option. The hard drive can also be encrypted using 256-bit AES hardware encryption through WD Security.

Thanks to WD’s built-in software, WD Discovery, the drive also features social media and cloud storage import. This utility software can also help to manage your hard drive with WD Drive Utilities. Out of the box, the drive is Windows 10 ready, but it can be formatted to work with Mac computers, too.The My Passport Ultra USB-C is available in three sizes — 1TB, 2TB, and 4TB. It’s very easy to use and has a 3-year limited warranty. There are two color options — Blue/Black and Silver.

USB-C version (blue) versus USB 3.0 version (white/gold)

Package Includes:

My Passport Ultra Portable Storage
USB-C™ cable with USB 3.0 adapter
WD Discovery™ software* for WD Backup™, WD Security™ and WD Drive Utilities™
Quick install guide

USER EXPERIENCE

The My Passport Ultra USB-C is an updated version of the My Passport Ultra (2017). The older version was only available with a USB 3.0 connection cable, which meant that users like me (with a USB-C MacBook computer) would have to use an adapter or dock in order to interface with the hard drive. The physical size of the hard drive hasn’t changed much model-to-model except that the corners are rounded on the 2018 model and it simply looks sleeker. Both models are formatted for Windows machines out of the box, but you can reformat using Paragon NTFS for Mac (included with the drive).

The My Passport Ultra USB-C is really an exceptional hard drive. It does a beautiful job of storing data and makes it really easy to keep a portable drive with me at all times. The one thing you really have to be cautious of is the fact that this is a mechanical hard drive and not an SSD. Because of that, the hard drive does not have any shock protection. If it is thrown around a lot, it will be more prone to fail. That said, because it is a ‘portable’ hard drive, I think that it’s probably a bit more svelte than other mechanical drives. To date, I’ve not had any issue with Western Digital’s portable hard drives being carried by hand during daily treks through the urban jungle or on a coast-to-coast airplane ride.

One of the first things I usually do with any hard drive I test out is to open up Disk Utility to see that the capacity of the drive matches what the box says. In this case, Disk Utility stated that it was a 2TB hard drive which matched up with the packaging. Because the drive is formatted for Windows and I use a Mac, I did end up using Paragon NTFS to erase and reformat the drive as Mac OS Extended (Journaled) so I could use it freely with my MacBook Pro. After the formatting, the drive showed up as a 2TB drive, but space was shown as ‘free’ instead of used like it did when it was formatted as NTFS.

At this point, I ran two disk speed tests on the drive — AJA System Test Lite and Blackmagic Disk Speed Test. The AJA test is unique because you get a sense for how specific video files will be processed using the selected hard drive. Typically, I get the same type of speed from both tests, but I like running them both regardless. With the AJA test, I selected 1080p (1920×1080) and 4K-Full (4096×3112). Each test returned approximately the same results with a read/write time of 124/122 Mb/s and 126/122 Mb/s respectively. With the Blackmagic Speed Test, I got a read/write result of 125/121.4 Mb/s. The Blackmagic test will show whether or not the speed of the drive tested will hold up with some common video formats.

The final test I ran on the My Passport Ultra USB-C was a file transfer test. I used a video file that was 2.36GB in size. Using the stopwatch function on my iPhone, I timed the transfer at 19.01 seconds. After converting the file size to MB, I calculated the transfer rate to be 124.1 Mb/s, which is in line with what I was seeing from the disk speed tests.

CONCLUSION

The WD My Passport Ultra USB-C is a solid hard drive for any user of USB-C compatible products. Not only does it have a stylish look to it, but it also functions exceptionally well. I believe that the investment in this product is well worth it. Even though it is still a mechanical hard drive, the cost difference between this drive and the SSD version is quite a lot (2TB My Passport SSD, $599.99 vs. 2TB My Passport Ultra USB-C $89.99). This hard drive is much more affordable and it does a great job as a backup drive.

NOTE: There is also a My Passport Ultra for Mac available. It’s designed to work with macOS out of the box without having to format it. That drive is available in 2TB and 4TB sizes, but is only available in silver.

For more information, visit wd.com.
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Causes of WD My Passport not readable on Mac error

Let's at first take a look at the complaint from community.wd.com:

'My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. Any suggestions to fix my unreadable WD drive?'

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The good news is, even though you have been prompted with an error message, at least your WD My Passport drive is recognized. There are many reasons that can lead to a drive not being readable, but essentially this is because the internal file system is damaged. Some of the possible reasons for this error are described as follow:

Mac malfunctions
Outdated drivers
Faulty connections
Write-protected drive
The WD My Passport is not formatted
An internal file system error or bad sectors
Virus/malware infection to your WD My Passport
Incompatibility issue between your WD My Passport and Mac machine
Accidental interruption or removal of your WD My Passport during transferring data

How to fix 'WD My Passport unreadable' on Mac error?

In most cases, the issue can be repaired with a simple initialize. But this operation will remove all data stored on this drive. Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one:

Solution 1: Re-insert the WD My Passport

The first and foremost thing is to remove the WD My Passport safely from Mac and then re-plug it into the USB port properly. If the external hard drive mounts and appears on the left sidebar of Finder, then you can access the drive. However, if the WD drive still won't mount or the error persists, continue with the next method below.

Solution 2: Check the Mac computer

The next step is to check whether your Mac machine has a problem or not. Just connect a different storage device to your Mac. If this error still pops up, the problem may refer to your Mac machine, you can restart your Mac to see if everything works well. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport.

Solution 3: Check if the WD My Passport is encrypted

The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.

You can insert the drive in a PC and then turn off the BitLocker encryption so that it can be read on Mac. In addition, you can access a BitLocker encrypted drive with the help of a third party tool.

Solution 4: Update Mac drivers

Drivers enable one or more hardware devices to communicate with the computer's operating system. If drivers are out-of-date, a variety of issues will happen such as the disk not readable error. Apple handles all system and driver updates for your system. To check if any updates are available, please do the following:

Step 1: Go to Apple menu and select 'App Store'.
Step 2: Click on the 'Updates' button located on the top pane.
Step 3: Check available updates for your system and applications.

Solution 5: Repair the WD My Passport in Disk utility

Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport:

Step 1: Open Disk Utility from your /Applications/Utilities folder.
Step 2: Select the unreadable WD My Passport in the left side bar.
Step 3: Select the 'First Aid' tab.
If Disk Utility tells you the disk is about to fail, back up your data and replace the disk. You can't repair the disk. Otherwise, continue to step 4.
Step 4: Click Run.
If Disk Utility reports that the disk appears to be OK or has been repaired, you're done. Otherwise, you have to back up as much of your data as possible.

Solution 6: Recover data and erase the WD My Passport

If the error still exists, you have no choice but erase the WD My Passport. But keep in mind that you will lose all data store on this disk. If you didn't back up important data, you should get lost data back with free Online data recovery software at first.

Step 1: Recover data from the unreadable WD My Password on Mac

My Passport For Mac Driver

If you are not sure which data recovery tool you can trust, iBoysoft Mac Data Recovery is highly recommended to recover data from the unreadable or corrupted WD My Passport. This free Mac data recovery can scan and recover data from unreadable SD cards, internal Macintosh hard drives, external hard drives, USB flash drives, etc. iBoysoft Mac Data Recovery provides a complete Mac data recovery solution even if your Mac won't boot/turn on, your device is failing, inaccessible or has lost a partition.

Moreover, iBoysoft Mac Data Recovery can also recover recently or permanently deleted files, recover data from formatted hard drives, recover data from unmountable hard drives, and recover data from inaccessible drives, etc. This software supports recovering documents, photos, videos, emails, and music files. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

1. Download and install iBoysoft Mac Data Recovery on Mac.

2. Launch iBoysoft Mac Data Recovery.

3. Select the unreadable WD My Passport and click 'Next' to search for lost files.

4. Preview the searching results, choose those you want and click 'Recover' to get them back.

Western Digital My Passport For Mac 1 Tb

5. Go over to ensure all lost files have been successfully restored.

Step 2: Erase the unreadable WD My Password in Disk Utility

1. Open Disk Utility from /Applications/Utilities folder.

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2. Click on View > Show All Devices in the menu bar.

Western Digital My Passport For Mac Cable

3. Select the WD My Passport from the list of devices on the left pane and click the'Erase' button on the top.

My Passport For Mac Backup

4. Name your drive, select a file system format and then click 'Erase'.

Now that you've formatted the WD My Passport, the disk unreadable error will be resolved and the drive can be ready to use. Then you can copy the recovered data back.

Solution 7: Ask data recovery service for help

Conclusion

Western Digital My Passport For Mac Manual

Hope these solutions have helped you fix the WD My Passport corrupted or unreadable issue. If you have any question about this article, stay in touch with us for further assistance. Specifically, we'd love to hear if you have other solutions for this issue.